Staff Permissions
You Control
Not everyone needs access to everything. Set granular permissions, track hours, and know exactly who did what—all synced with BigCommerce.
Clock In
Enter your PIN to start your shift
Pre-Built Roles or Custom
Start with common role templates or create your own permission sets
Cashier
Basic sales access for front-line staff
- Process sales
- Clock in/out
Senior Staff
Extended permissions for experienced team members
- Process sales
- Apply discounts
- Process refunds
- Clock in/out
Manager
Full operational control without system settings
- All sales
- All refunds
- Cash management
- View reports
- Manage staff
Admin
Complete access to all features and settings
- Everything
Granular Permission Control
Every action in Kynetik can be permission-controlled. Build roles that match exactly how your team operates.
Sales
Process sales
Ring up and complete transactions
Apply discounts
Add percentage or fixed discounts
Override prices
Manually change item prices
Void line items
Remove items from active cart
Refunds
Process refunds
Issue refunds for returns
Refund without receipt
Process returns without original sale
Exchange items
Process exchanges and swaps
Cash Management
Open cash drawer
Manual drawer open (no sale)
Perform cash counts
Count and reconcile drawer
Add/remove cash
Pay-ins and pay-outs
Reporting
View sales reports
Access daily/weekly summaries
View staff reports
See individual performance
Export data
Download reports as CSV
Built-In Time Tracking
Track staff hours without a separate time clock system
PIN-Based Clock In
Staff enter their unique PIN to start their shift. Fast, secure, and no shared logins.
Timesheet Reports
Export hours worked by staff member. Integrates with payroll or use for manual processing.
Break Tracking
Track paid and unpaid breaks. Staff clock out for breaks and back in when returning.
Overtime Alerts
Get notified when staff approach overtime thresholds. Stay compliant with labor laws.
Staff Performance
This WeekSarah Chen
67 sales · Avg $67.48
$4,521
Mike Johnson
54 sales · Avg $72.07
$3,892
Emma Williams
48 sales · Avg $65.75
$3,156
James Brown
41 sales · Avg $69.44
$2,847
Know Who's Performing
Every sale is tagged with the staff member who processed it. See individual performance metrics, compare team members, and identify training opportunities.
- Sales totals and transaction counts by staff member
- Average transaction value to identify upselling skills
- Refund rates and discount usage tracking
- Hours worked vs sales generated efficiency metrics
Take Control of Staff Access
Set permissions that match your business, track hours, and hold staff accountable—all synced with BigCommerce.
Try the Beta